FAQS ON THE destinations UNLIMITED SERVICE



WHAT IS A DMC?

A DMC (Destination Management Company) can provide local knowledge and ground services, as well as offering the following; Meet and Greet, Transfers / Transportation, Hotel Accommodation, Restaurants, Activities, Excursions, Conference Venues, Themed Events, Gala Dinners and Logistics. In addition DMCs are able to assist with overcoming language barriers.



DO YOU HAVE A CRITERIA FOR YOUR REPRESENTED DMCs?

dU Criteria



HOW DO I GO ABOUT SELECTING AND APPROACHING / E-MAIL A DMC?

Click here to find a DMC 

If you wish to send your enquiry the above link will help you find a DMC in our Portfolio. Your enquiry will always go directly to destinations UNLIMITED so we can monitor this for you. If, on the other hand, you have a brief for more than one destination or you wish to email us for our suggestions, we would recommend that you email or a member of the dU team on their individual email address.

When you send an enquiry to us we will forward it to the relevant DMCs on your behalf to ensure that it has been received and we will then send you a confirmation e-mail to advise that your enquiry is being dealt with.



WHAT IS THE MAXIMUM NUMBER OF DMCS / DESTINATIONS THAT I CAN APPROACH PER ENQUIRY?

In general 3 should be the maximum number of DMCs / destination's approached on behalf of your clients. A comprehensive and detailed proposal requires a significant amount of time to produce, so careful questioning of your client's exact needs can save everyone a great deal of time and effort.



HOW DETAILED DO YOUR DMCS LIKE RFPS TO BE?

The quality of a reply is often in direct proportion to the quality of the brief. The more information a DMC has regarding your group's requirements will enable them to develop a programme to match their exact needs.



DO ALL YOUR DMCS HANDLE FULL PROGRAMMES OR CAN THEY HELP WITH ANCILLARY SERVICES, i.e. RESTAURANT BOOKINGS AND TRANSFERS ETC?

In general our DMCs are full service agencies, although some may be willing to help with ad-hoc arrangements. 



HOW LONG DO YOUR DMCS NORMALLY TAKE TO COME BACK ONCE AN ENQUIRY HAS BEEN SENT?

Request for Proposals should be acknowledged within 3 hours through our office (Monday - Friday), if enquiries are made via our website contact links. Alternatively you can copy us in on info@dudmc.com or the relevant DMC email addresses. All of the dU DMC partner DMCs should have the full proposal sent to you within working 3 days; unless they advise you beforehand of any delays.



WHAT ARE YOUR FOLLOW-UP PROCEDURES?

Approximately one week after you have sent an enquiry to us we will then follow-up with you, either by phone or email, firstly to check that the DMC has been in touch, secondly to find out how your enquiry is progressing and in turn ascertain the most convenient time to contact you again for a further update. Overall we have had extremely positive feedback from our clients on our follow-up procedures.



WHERE CAN I DOWNLOAD CSR / ENVIROMENTAL PROGRAMMES?

Please click here to download CSR/Environmental programmes



HOW DO I REQUEST INFORMATION?

Please click here to contact us



HOW DO I REQUEST TO BE ADDED TO YOUR MAILING LIST?

Please click here to join our mailing list



HOW DO I GO ABOUT ARRANGING A SALES CALL WITH destinations UNLIMITED?

Please email Nikki Mitchell (Managing Partner) on nikki@dudmc.com for further details.



DO YOU DEAL WITH FLIGHTS?

Currently our DMCs do not deal with flight requests; however we do have a contact who can help